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Exchange & Refund Policy
We guarantee that we ship your order only when the quality of the personalized product is perfect. We inspect every item for accuracy and quality before it is shipped to you.
We are not responsible for delivery failure due to incorrect/incomplete address. No refund will be provided for undelivered products due to incorrect/incomplete address.
However, the exchange of orders will be done only if they are respected to below listed terms and conditions:
Note: Please send complete unpacking video without any editing for replacement.
The replacement will be done with next 5-7 days from the date we received the request.
No refunds are entertained.
In order to get your order delivered to you soon, Once an order is placed it is immediately sent for production, hence no cancellation request is accepted once the order is placed.
As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our customer support team to cancel your order.The refund will be initiated in the same payment mode immediately.
However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:
Check below for further details:
We are not responsible for delivery failure due to incorrect/incomplete address. No refund will be provided for undelivered products due to incorrect/incomplete address.
Exchange Policy
In order to get your order delivered to you soon, Once an order is placed it is immediately sent for production, hence no exchange request is accepted once the order is placed. As long as your order has not been processed, we can choose another product.However, the exchange of orders will be done only if they are respected to below listed terms and conditions:
- You can exchange your orders within two hours of booking them.
- Your order can only be replaced if it is damaged.We can’t exchange thr products ordered.
Replacement Policy
If you feel that there is a dispute (wrong print, damage or broken product delivered) with your order, you may request for a prompt replacement for the same item. All requests must be made within 2 days of delivery by sending email to info@giftsandglitz.in or Whatsapp to +91 9498350552 .Note: Please send complete unpacking video without any editing for replacement.
The replacement will be done with next 5-7 days from the date we received the request.
No refunds are entertained.
Refund Policy
We can’t issue a refund according to our policy unless the order is cancelled within two hours of booking them.In order to get your order delivered to you soon, Once an order is placed it is immediately sent for production, hence no cancellation request is accepted once the order is placed.
As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our customer support team to cancel your order.The refund will be initiated in the same payment mode immediately.
However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:
- You can cancel your orders within two hours of booking them.
- You are requested to immediately (within 2 Hours ) email at info@giftsandglitz.in or Whatsapp to +91 9498350552 along with your order details for any cancellations to be made.
Check below for further details:
- Non receipt of Payment- In case the payment for the order is not made, GiftsandGlitzIn will automatically cancel the order.
- An email or whatsapp notification is sent to you when we cancel the order.
